The Clinic/Provider Partnerships Analyst leads the gathering and interpretation of contact center performance and quality data. The analyst collaborates with department and clinic leadership to develop proactive action plans for MCV departments and clinics. As a member of the Provider Relations Team, the analyst helps to foster a world-class customer service environment.
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- Plan, research, and create analytical reports delivering actionable insight.
- Conduct fast turnaround security investigations as needed.
- Effectively manage the client as the embedded representative of Sibylline’s team.
- Maximize revenue cycle performance by working with and advising clinic operators and leaders.
- Provide consultative insights and recommendations for physician practice activities.
- Conduct root cause analysis and deliver actionable recommendations.
- Oversee and coordinate multiple technical and policy-focused projects.
- Manage stakeholders and ensure high-quality outcomes.
- Conduct market research, data analysis, and regulatory tracking to inform actionable insights.
Looking for students who want to learn, grow, and take a giant step early in their career, all while making a giant impact. As an Associate Technical Portfolio Analyst, you will be responsible for supporting the creation and on-going enhancement of a portfolio of Impact Accelerators. The Impact Accelerators help customers to unlock business value, accelerate ServiceNow product adoption, as well as stay current and healthy.
The Analyst, Claims Extract ensures efforts are in alignment with the Claim Adjudication Operations (CAO) team to leverage technology and process improvement for the purpose of meeting business needs. This role is responsible for the ongoing management of client claims extract processes and will function as the lead resource for assigned clients.